easyhome is Canada’s largest merchandise leasing company, with locations coast to coast. Our retail stores are at the heart of our tight-knit corporate community. We pride ourselves on our commitment to our employees, with industry-leading compensation and incentives, an outstanding team culture, and unlimited advancement opportunities.

If you’re a hardworking, driven, and committed individual interested in advancing your career, join us and make yourself at home.

CUSTOMER RETENTION SPECIALISTS

As a Customer Retention Specialist, you will:

• Promote sales growth by providing excellent customer service and creating longstanding relationships with customers in-person and over the phone
• Maximize store revenues by overseeing accounts and collection activities
• Manage weekly account receivables and overdue accounts
• Ensure store pick-up to delivery ratio remain on target
• Assist with some heavy lifting when furniture is unpacked, moved, and set-up in the showroom

What you need to work with us:

• 1-2 years’ experience providing excellence in sales, customer service, collections, and/or account management
• Ability to understand customer needs and a desire to build enduring customer relationships
• Outstanding problem solving and negotiation skills, and the ability to work well in fast-paced and demanding situations
• Strong organizational, time management, computer, and math skills are assets, as is familiarity with financial documents 
• Secondary School Diploma is preferred
• Valid driver’s license, clean driver’s abstract, clear background check, and ability to be insured on a vehicle

If you excel in a fast-paced, ever-changing environment with dynamic and challenging results-driven work, your possibilities at easyhome are endless. Join us to make yourself at home.